Privacy Policy

Privacy Policy & Cookies for Portswood Pallets Ltd.

Information Collection and Use:

Portswood Pallets Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others.

When we provide services, we want to make them easy, useful, and reliable. Delivering services on the internet sometimes involves placing small amounts of information on your device, such as a computer or mobile phone. These small files are known as cookies and cannot be used to identify you personally.

What are Cookies?

Cookies are pieces of information used to improve services for you through:

• Enabling a service to recognise your device so you don’t have to give the same information several times during one task.

• Recognising that you may have already provided a username and password, so you don’t need to do it for every web page requested.

• Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

• Analysing anonymised data to help us understand how people interact with our services so we can make them better.

You can manage these small files and learn more about them at All About Cookies.org. There’s also further information on how to remove cookies at About Cookies: how to control cookies.

First-Party Cookies (Cookies Set by Us)

These are cookies set by our web domain, known as ‘first-party’ cookies. Some are necessary for the functionality of the site, while others provide information to us that we analyze to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that makes you personally identifiable to us. Typically, the cookies generate a random, unique number to store information about a user.

Cookies for Measuring Website Usage

• Google Analytics Cookies:

• _utma, _utmb, _utmc, _utmv, _utmd, _utmz

• Purpose: To record how many people are using the website and how they move around the site once they’ve arrived. Google’s Privacy Policy.

• Data Stored by Cookies:

• _utma stores each user’s number of visits, time of the first visit, the previous visit, and the current visit.

• _utmb and _utmc check how long a visitor stays on the site: when a visit starts and ends.

• _utmz tracks where a visitor came from (search engine, search keyword, link).

• _utmv and _utmd track visitor journeys through the site and classify them into groups.

• Duration of Cookies:

• _utma expires two years after your last visit to this site.

• _utmb expires 30 minutes after your visit, or after 30 minutes of inactivity.

• _utmc expires at the end of a session (when you close your browser).

• _utmz expires six months after it was last set.

• _utmv (not set) expires immediately.

• _utmd (not set) expires immediately.

• Where it is used: All pages of our website.

How to Control and Delete Cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies set by our websites, or any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may visit the About Cookies website, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact the functionality of our website.

Log Files

We use IP addresses to analyze trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline.

We do not ask for sensitive information such as credit card numbers online.

We do everything in our power to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, billing or customer services) are granted access to personally identifiable information.

If you have any questions about the security of our website, you can contact us here.

Supplementation of Information

We do not share any information we receive from this website with any third-party sources.

Site and Service Updates

We may send users site and service announcement updates. Customers are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and regarding issues related to their account via email or phone.

Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation regarding data protection and user privacy:

• UK Data Protection Act 1988 (DPA)

• EU General Data Protection Regulation 2018 (GDPR)

Data Breaches

We will report any unlawful data breach of this website’s database or the databases of any of our third-party data processors to all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Right to Erasure (Right to be Forgotten)

The introduction of GDPR gives you the right to erasure, also known as the right to be forgotten. If at any point, you wish your personal data to be erased, please make a verbal or written request, and we will respond within a month. This right is not absolute and only applies in certain circumstances.

Email Newsletter

If you choose to join our email newsletter, the email address you submit will be forwarded to CampaignMonitor, who provides us with email marketing services. We consider CampaignMonitor to be a third-party data processor. The email address you submit will not be stored within this website’s own database.

Your email address will remain within CampaignMonitor’s database for as long as we continue to use CampaignMonitor’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please use the email account that is subscribed to the mailing list.

If you are under 16 years of age, you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the CampaignMonitor database, you will receive periodic newsletter-style emails from us.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated when it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.